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What Are Our Opening Hours?

Orders can be made on the website 24 hours a day, 7 days a week. If you send us an email, we will look to reply to you within 4 hours unless it is a weekend, when we will respond to your email on Monday

What Is Your Ethical Policy?

At the LepidoliteMoon we have a policy that ensures you, as a customer can shop with us with confidence, knowing that we have researched our supply chain to the fullest possible extent. We only deal with mines, providers and suppliers that have a strong ethical policy in place, which avoids the use of child labour, operates a fair trade policy and are against testing products on animals. We also ensure that all products we source come from sustainable supplies

All of the packaging we use is 100% recyclable to ensure our impact on the environment in getting our products to you is as minimal as possible. We also ensure that any packaging that we receive from our suppliers is recycled and reused at all possible opportunities

Are The Crystals We Sell Real?

Yes - we only stock genuine crystals and work with trusted suppliers to ensure authenticity

Any Other Questions?

We want to make all our customers happy - If you cannot find an answer to your question, please email us using our contact form and select "other query" and we will reply to your email within 24 hours, unless you have emailed on a Saturday or Sunday, in which case we will respond on Monday