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Black Flower Vase

FAQ

Delivery

Here at LepidoliteMoon we process all of our deliveries via Royal Mail. For our UK clients, we offer free delivery as standard and send using Royal Mail's Tracked 48 service giving you peace of mind of fast delivery along with a tracking number and notification of delivery.

For all of our non UK based clients, we send all items via Royal Mail's International Tracked service, which also gives peace of mind that you can track your packages progress via the tracking link provided with fulfilment confirmation email.

Gift wrapping and packaging

As standard, all orders from LepidoliteMoon are sent to their new homes with an attached insert explaining how each gemstone used aids in your specific journey. We also include a selenite wand for cleansing and charging your piece of LM jewellery, an incense cone and a custom LepidoliteMoon mantra. 

All items purchased from Lepidolite Moon are sent 'gift wrapped' in tissue paper set upon our branded packaging. We offer gift wrapping which includes the above as well as a personalised note card (with your own message)

Care instructions

LM jewellery is designed to last, please treat your new piece with love & care. It requires handling with care to remain in original condition; avoid cleaning products, chlorine (remove before swimming), body lotions, hair spray & perfume. Lepidolite Moon also recommends removing our jewellery before sleep.

With a little care, the life & durability of your jewellery will be extended. I hope you love your Lepidolite Moon jewellery as much as I loved designing & creating it.

All LM products featuring natural stones are very precious & need to be handled with care. Dropping, causing damage will not be considered a fault & will not warrant a refund.

After wear please ensure LM jewellery is stored in a safe, dry place away from extreme heat

Sizing details

We state approximate sizes which allow for difference of a few millimetres. Although Lepidolite Moon Jewellery does not offer sizing adjustments at check out, we will try our best to help you if you need a necklace or bracelet adjusting in size before it is shipped to you, just let us know in the notes the size you need and we'll let you know if it's possible and once your custom piece is ready to ship

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